Refund policy

Cancellations and refunds

If you need to cancel your order, please email us at Hello@dangkeebs.com before your order is shipped. We will process all refund processes as soon as possible. 

Returns

Unfortunately, we do not allow returns due to the nature of the items. If you believe you have a defective item, please send an email with your order number to Hello@dangkeebs.com. 

Group-buys

Since we need to submit payment to the manufacturer once the groupbuy ends, all groupbuy sales are final. There are no refunds, returns, or cancellations. Groupbuys may have unforeseeable delays. We will update you if any delays occur, and provide you with new estimated shipping dates.