30-Day Return Policy
We simply want you to love your next build! All purchases unless otherwise stated are protected with our 30-day worry-free return policy. This means you have 30 days to return an item as long as:
- The item is unused, undamaged, unmodified, and in re-sellable condition.
- Your return request is submitted within 30 days of receiving your original order.
We reserve the right to refuse returns that do not meet these criteria.
To get started on a return or exchange, please send an email to Hello@dangkeebs.com with the following information:
- Order number
- Item and quantity you'd like to return
- Reason for return
Order Changes and Cancellations
Our orders are packaged and shipped out soon after they are placed to ensure your parts arrive in a timely manner. Because of this, any changes to your order (such as address changes, product changes, or cancellations) must be requested as soon as possible after your order has been placed.
We'll do our best to accommodate your request, but can not guarantee any changes will be able to be made after your order has been placed.
To get started on an order change or cancellation please send an email to Hello@dangkeebs.com with the following information:
- Order number
- Change you'd like to make
As we need to submit payment to the manufacturer once the group-buy ends, all group-buy sales are final. There are no refunds, returns, or cancellations. Group-buys may have unforeseeable delays. We will update you if any delays occur, and provide you with new estimated shipping dates as soon as they become available.